Payment Policy

Susan & Emily Toronto

At Susan & Emily Toronto, we offer secure and reliable payment options to ensure a smooth checkout experience. Please read the information below carefully before completing your purchase.

1. Available Payment Methods

We currently accept the following payment methods:

  • Credit Card (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

  • Shop Pay

Available payment methods may vary depending on your location, device, and browser.

2. Payment Security

All payments are processed through secure and encrypted payment systems.

  • We use SSL encryption to protect your personal and payment data

  • Your payment information is never stored on our servers

  • All transactions are handled by certified and trusted payment providers

This ensures that your payment is safe and secure at all times.

3. Payment Processing

  • Orders are processed only after full payment has been successfully completed

  • If a payment fails or is declined, the order will not be processed

  • You are responsible for ensuring sufficient funds and correct payment details

Once payment is confirmed, your order will move into processing.

4. Refunds

If you are entitled to a refund (for example after an approved return):

  • The refund will be issued to the original payment method

  • Refunds are processed within 14 days after the returned item has been received and approved

  • Processing time may vary depending on your bank or payment provider

Original shipping costs are non-refundable unless otherwise stated.

5. Contact Information

If you have any questions regarding payments or refunds, please contact us at:

Susan & Emily Toronto
📧 info@susanemilytoronto.com