Privacy Policy

Susan & Emily Toronto

This Privacy Policy applies to the services of Susan & Emily Toronto. We highly value the privacy of our customers and ensure that all personal data provided to us is handled carefully, confidentially, and in accordance with applicable data protection laws.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at info@susanemilytoronto.com.

1. Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction details

  • IP address and device information

  • Website usage and browsing behavior

This information is collected only when necessary to provide our services or when you voluntarily provide it.

2. Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing and delivering orders

  • Providing customer service and support

  • Communicating with you about your order or inquiries

  • Sending service-related updates

  • Improving our website and customer experience

  • Preventing fraud and ensuring security

If you have questions about how your data is used, you can contact us at info@susanemilytoronto.com.

3. Sharing of Personal Data

Your personal data is only shared with third parties when necessary to carry out our services, such as:

  • Payment providers

  • Shipping and logistics partners

  • IT and website service providers

These parties are required to handle your data securely and may only use it for the intended purpose.

We do not sell or rent your personal data to third parties. Personal data may only be disclosed if required by law.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

Once your data is no longer required, it will be securely deleted or anonymized.

5. Cookies

Our website uses cookies to improve functionality, analyze visitor behavior, and support marketing activities.

Cookies help us to:

  • Improve website performance

  • Understand visitor interactions

  • Optimize our services

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of incorrect data

  • Request deletion of your data

  • Object to data processing

  • Request data portability

To exercise any of these rights, please contact us at:
📧 info@susanemilytoronto.com

7. Contact Information

For any questions regarding this Privacy Policy or the handling of your personal data, please contact:

Susan & Emily Toronto
📧 info@susanemilytoronto.com